Support · Logistics
48 hours TO SHIP
Orders placed before 14:00 ET on a business day are picked the same afternoon. Anything in stock leaves within 48 hours; made-to-order exhaust and turbo kits carry their lead time on the listing and on your invoice.
We recognize that the growth and success of United Performance over the years is because of customers like you who faithfully support our business. We appreciate your trust and will do our best to continue to give you the service that you deserve. Your continued patronage and suggestions are a vital part of our growth, and for that, we are most grateful.
Please review our policy for returns and warranties below:
Custom or Specialized Products (including, but not limited to Custom Brake Kits, certain tuning parts, and other specialized items) are non-returnable and non-refundable due to their made-to-order nature. Always ensure compatibility with your vehicle before purchasing.
Warranty applies to all eligible products, but the specifics may vary depending on the manufacturer. Please contact our customer service team for details on specific product warranties.
15-Day Return Policy: We offer a 15-day return window for exchanges or in-store credit on most items. To initiate a return, please contact our customer service team to receive a Return Merchandise Authorization (RMA) number. Products returned must be in their original, unused condition, with all packaging intact. Please note that exclusions apply, including specialized and custom-made parts.
No Returns on Certain Products: Certain products, including custom parts, specialty performance kits, and electrical components, cannot be returned. Always verify compatibility before making a purchase. If you are unsure, our team is available to assist with product selection.
For any issues regarding product defects or performance problems, please reach out to us. We are committed to resolving any concerns swiftly.
CANCELLATION FEES
UNFORTUNATELY, A 5% TRANSACTION FEES WILL BE CHARGED FOR ANY ORDERS THAT IS CANCELLED
ALSO AN ADDITIONNAL 10% RESTOCKING FEE FOR ANY ORDERS THAT HAS LEFT OUR FACILITY (SHIPPED)