Support · Warranty

Covered, and honest about it

We recognize that the growth and success of United Performance over the years is because of customers like you who faithfully support our business. We appreciate your trust and will do our best to continue to give you the service that you deserve. Your continued patronage and suggestions are a vital part of our growth, and for that, we are most grateful.

At United Performance, we are dedicated to providing the highest quality Aftermarket performance parts for a wide variety of vehicles. Based in Canada, we specialize in parts for European car makes, covering everything from luxury brands to everyday drivers and performance vehicles. Whether you drive an Audi, BMW, Mercedes-Benz, Porsche, Volkswagen, we have the parts you need to keep your vehicle running at its peak. We offer a warranty on most products, ensuring the highest quality standards. Please review our policy for returns and warranties below:

Custom or Specialized Products (including, but not limited to Custom Brake Kits, certain tuning parts, and other specialized items) are non-returnable and non-refundable due to their made-to-order nature. Always ensure compatibility with your vehicle before purchasing.

Warranty applies to all eligible products, but the specifics may vary depending on the manufacturer. Please contact our customer service team for details on specific product warranties.

15-Day Return Policy: We offer a 15-day return window for exchanges or in-store credit on most items. To initiate a return, please contact our customer service team to receive a Return Merchandise Authorization (RMA) number. Products returned must be in their original, unused condition, with all packaging intact. Please note that exclusions apply, including specialized and custom-made parts.

No Returns on Certain Products: Certain products, including custom parts, specialty performance kits, and electrical components, cannot be returned. Always verify compatibility before making a purchase. If you are unsure, our team is available to assist with product selection.

For any issues regarding product defects or performance problems, please reach out to us. We are committed to resolving any concerns swiftly.